Shipping policy

Shipping Policy

Last updated: 27 July 2026

At FrontlinePlus®, we provide fast and secure delivery across the United Kingdom.

Processing and Dispatch

Orders are processed and dispatched Monday to Friday, excluding UK bank holidays. We aim to dispatch orders within 24 business hours after payment confirmation.

Orders placed on weekends or bank holidays will be processed on the next working day.

UK Free Express Delivery

We use Royal Mail express and next-day delivery services. Estimated delivery is 1–2 business days after dispatch.

Delivery may take longer for Northern Ireland, offshore islands, remote areas and certain postcodes. Next-day delivery is not guaranteed unless a guaranteed service is selected at checkout.

Tracking

Where available, tracking details will be sent by email after dispatch.

Delivery Address

Customers must provide a complete and accurate name, address, postcode and phone number. FrontlinePlus® is not responsible for delays or returned parcels caused by incorrect or incomplete delivery information