- KILLS FLEAS - Fleas jumping onto your treated cat are killed within 24 hours, preventing infestations from building up
- KILLS TICKS - Helps to reduce the risk of disease transmission by killing ticks that latch onto your treated cat
- EASY APPLICATION - Simply empty one pipette onto your cat's skin at the back of the neck and it will quickly spread over their coat - it's as easy as that
- TRIED AND TRUSTED - It's original vet-strength formula has an exemplary safety profile and can be used on kittens weighing more than 1 kg, from 8 weeks of age
- TREAT MONTHLY - It's important to treat your pets year-round to prevent flea and tick infestations. One 6-pack provides your cat with 6 months of protection
Shipping Policy
Last updated: 27 July 2026
At FrontlinePlus®, we provide fast and secure delivery across the United Kingdom.
Processing and Dispatch
Orders are processed and dispatched Monday to Friday, excluding UK bank holidays. We aim to dispatch orders within 24 business hours after payment confirmation.
Orders placed on weekends or bank holidays will be processed on the next working day.
UK Free Express Delivery
We use Royal Mail express and next-day delivery services. Estimated delivery is 1–2 business days after dispatch.
Delivery may take longer for Northern Ireland, offshore islands, remote areas and certain postcodes. Next-day delivery is not guaranteed unless a guaranteed service is selected at checkout.
Tracking
Where available, tracking details will be sent by email after dispatch.
Delivery Address
Customers must provide a complete and accurate name, address, postcode and phone number. FrontlinePlus® is not responsible for delays or returned parcels caused by incorrect or incomplete delivery information
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@frontline-spot-on.store. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@frontline-spot-on.store.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at frontlineplus09@gmail.com.
